Privacy Policy

It is Open Plan Space Wirral’s policy to respect your privacy regarding any information we may collect while operating our website. This Privacy Policy applies to openplanspace.com (hereinafter, “us” or “we”) and explains what information we may collect, how we use it, and your rights under data protection laws, including the General Data Protection Regulation (GDPR). This Policy applies only to information we collect through the Website and does not cover information from other sources.

We may update this Policy from time to time. The latest version will be posted on this page with the date of last update.

Website visitors

Like most website operators, we collect non-personally-identifying information automatically, such as your browser type, language preference, referring site, and the date and time of each visit. We use this information to understand how visitors use our website and improve our services. Non-personal information may be shared in aggregate form, for example, in reports on website usage trends.

Gathering of personally-identifying information

Certain visitors choose to interact with us in ways that require providing personally-identifying information. This may include your name, contact details (such as phone number, email address, and postal address), enquiry details, or other information you voluntarily provide.

We process your personal data based on your consent (for example, when you sign up for newsletters or marketing emails), or where necessary for legitimate interests or to provide the services you request.

How we use your information

We use personal information to respond to enquiries, provide services, send newsletters, updates, and promotional communications (with your consent), and improve our website and services. You may withdraw consent for marketing communications at any time, for example by using the unsubscribe link in emails.

We retain personal data only as long as necessary to provide the requested services, send communications you have agreed to receive, or comply with legal obligations.

Security

We take the security of your personal information seriously and use reasonable technical and organisational measures to protect it. However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Sharing your information

We do not sell your personal information. We may share it with our employees, contractors, or affiliated organisations who need it to provide services on our behalf. All third parties are required to keep your data secure and use it only for the purposes we specify. We may also disclose personal information if required by law or to protect our rights or the rights of others.

Links to external sites

Our website may contain links to external sites not operated by us. If you click on a third-party link, you will be directed to that site. We encourage you to review the privacy policies of those sites, as we are not responsible for their practices.

Cookies

We use cookies and similar technologies to improve your experience, display personalised content, and store preferences. Non-essential cookies require your consent, which can be managed through our cookie banner or your browser settings. If you choose to disable cookies, some features of the website may not function properly.

Your rights

Under GDPR, you have the right to access the personal data we hold about you, request correction or deletion, restrict or object to processing, receive your data in a portable format, and withdraw consent at any time. You also have the right to lodge a complaint with a data protection authority. To exercise any of these rights, please contact us.

Last updated: 29 September 2025